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order fulfillment policy:

At SacredSpins, every item is crafted and shipped with precision, care, and intention. We know our customers value quality, reliability, and transparency — and we’ve built our fulfillment process around those values.

Order Processing

• In-Stock Items: Orders typically ship within 2–3 business days.

• Made-to-Order or Pre-Order Items: Please refer to product descriptions for specific lead times. Most custom or pre-order designs ship within 2–4 weeks, depending on complexity and production volume.

• Order Updates: You’ll receive email notifications confirming your order and a tracking number once your item has shipped.

Shipping

• We ship via USPS (Domestic), UPS, or FedEx, based on the most efficient service for your location.

• Domestic Shipping: Average delivery within 2–5 business days after dispatch.

• International Shipping: Average delivery time varies by region, typically 7–21 business days. Customs duties or import taxes are the responsibility of the buyer.

Fulfillment Notes

• SacredSpins is a boutique design studio. All products are subject to availability and may be produced in small batches or limited runs.

• If your order includes both in-stock and pre-order items, they may be shipped together unless otherwise requested.

Delays

We strive to fulfill orders as quickly as possible, but delays may occur due to:

• High demand for limited drops or new releases

• Material sourcing timelines

• Shipping carrier issues or holidays

If your order is delayed, we’ll reach out with updates. Your patience is deeply appreciated.

Address Issues

Please double-check your shipping information at checkout. Sacred Spins is not responsible for orders lost or delayed due to incorrect addresses provided by the customer.

Cancellation Policy

• In-Stock Orders: Orders may be cancelled within 12 hours of placement. After that, the order is likely already in process and cannot be cancelled.

• Pre-Orders & Made-to-Order Items: Cancellations must be requested within 48 hours of purchase. After 48 hours, materials and machining may already be committed.

• To request a cancellation, please email support@sacredspins.com with your order number.

• Once an order has shipped, it cannot be cancelled.

ᔕᗩᑕᖇEᗪᔕᑭIᑎᔕ

Sacred Spins LLC is a one-man-one-dog small business founded & operated by Jared Urban. Graduating from Purdue University, he is currently a designer & fabricator based in New York City. Highly inspired by science, nature, technology, and mathematics, his fidget spinner designs seek to unify a trifecta of ergonomics, physics and organic esthetics.

Premium quality & customer service is of the highest importance in every final product released by Sacred Spins. Each spinner is skillfully machined on a 5-axis CNC, beautifully hand finished, and meticulously checked for balance. Sacred Spins proudly stands behind the quality of each finalized product out the door with a satisfaction guarantee.